The second-hand marketplace Users Express Anger Over Size Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's garments failing to inform all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.
The platform stated the revised method more closely matches similar services.
They have suggested members to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Modifications
Before the change, the sizes had both one number and one letter, like S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Necessary Adjustments
A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The app has more than 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification to its shipping options following member complaints.
